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See also: Configuring the default ticket priority

The possible ticket priorities are defined in the attribute priorities of the bean domainService in the configuration file /properties/domain/domain.xml.

Deployers can add, remove or edit the existing priorities. In this case, allow the automatic recovering of the configuration file /properties/domain/domain.xml when upgrading (see Recovering previous configuration and customizations when upgrading).

In order to change the priority labels, edit the bundle keys DOMAIN.PRIORITY.* (see Customizing strings).

 




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