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Cette page shows the feature requests (since release 2.3.4).

See also: Demandes d'évolutions de Lille 1 (in French)

Features requested (not integrated yet)

Category

Title

Date

User

Date planned for the integration

Description

 

 

 

 

 

 

Integrated features

Request

Integration
(version) 

Category

Title

Date

Requester


Description

2008/07/10

2008/07/14
(3.1.0)

v3 migration

Recover v2 invitations


Vincent Repain


Recover the v2 invitations and transform them to v3 invitations.

2008/09/20

2008/10/01
(3.8.3)

Database access

Use JNDI


Odile Germès


Using a Tomcat pool leads to much better performances but JNDI can not be used for batch commands since no Tomcat pool is available at this time.  The application should allow both JNDI and JDBC usage, depending on the context (web or batch).

2008/10/01

2008/10/03
(3.9.1)

Email

Monitor bookmarked tickets


Gwénaëlle Bouteille


Add a preference to allow users to monitor the bookmarked tickets. 

2008/10/01

2008/10/03
(3.9.1)

User interface

Bookmark tickets from the control panel


Gwénaëlle Bouteille


Allow users to add/remove bookmarks from the control panel without viewing the tickets. 

2008/10/01

2008/10/03
(3.9.1)

User interface

Truncate long ticket labels on the control panel


Martine James


Truncate the long ticket labels on the control panel to prevent from browser scrolling. 

2008/09/02

2008/10/10
(3.10.5)

Model/User interface

Visibility rules


Odile Germès


Allow administrators to manage the visbility rules from the web interface. 

2008/09/15

2008/10/17
(3.11.2)

Model/User interface

Canned responses


Alain Kermarrec


Allow managers to use canned responses defined at application, department and user-level. 

2008/10/14

2008/10/16
(3.12.0)

User interface

Automatic refresh of the control panel


Katy Santerre


Allow managers to configure an automatic refresh delay for the control panel.

2008/09/15

2008/10/01
(3.8.3)

Model

Hide categories to external users


Brigitte Wallaert


Allow manager to set a property on categories to hide them to external users on ticket creation.

2008/07/10

2008/07/15
(3.2.0)

User interface

Bookmarks


Pascal Aubry


Add the possibility for users to bookmark active and archived tickets.

2008/07/10

2008/07/16
(3.2.3)

User interface

Ticket assignment


Sylvain De Féo


When assigning a ticket to a manager, present the managers sorted by display name.

2008/07/10

2008/08/19
(3.4.0)

User interface

File uploads when acting on tickets


Françoise Callibot


Allow users to attach files when doing other actions on tickets.

2008/07/10

2008/08/19
(3.4.0)

User interface

Invite several users


Vincent Repain


Allow managers to invite several users at the same time.

2008/08/20

2008/08/21
(3.5.1)

User interface

Fichiers joints


Martine James


Allow users to attach several files at the same time.

2006/12

2008/08/22
(3.5.3)

User interface

Ticket printing


Sylvain De Féo


Add a print button to the ticket page.

2008/07/09

2008/07/10
(3.1.0

User interface

User/manager control panel toggle


Linda Ruault


Add a tip to the icon that allows users to toggle the user/manager interface on the control panel.

2008/07/09

2008/07/14
(3.1.0)

User interface

Direct access to tickets


Pascal Aubry


Allow users to access a ticket from the control panel by entering its number.

2008/07/10

2008/07/14
(3.1.0)

User interface

Member categories filtering on the control panel


Mathieu Cron


On the manager interface, add a filter to show the tickets of the categories the manager is member of.

2008/07/10

2008/07/15
(3.2.0)

User interface

Navigation through pages on the control panel


Vincent Repain


Repeat the navigation buttons through pages at the bottom of the ticket list.

2008/07/09

2008/08/08
(3.2.2)

User interface

Sort the control panel by manager


Fabrice Jaunet


Allow managers to sort the tickets by manager.

2008/08/19

2008/08/20
(3.5.0)

User interface

Sort the control panel by owner/category


Martine James


Add quick-sort buttons on the column labels.

2008/07/10

2008/08/05
(3.3.0)

Email

Ticket monitoring


Mathieu Cron


Add the category of the tickets into monitoring emails.

2008/06

2008/08/06
(3.3.0)

Email

Daily reports


Raymond Bourges


Allow managers to receive daily reports by email.

2006/07

2008/08/08
(3.2.2)

Misc

Statistics


So many users...


Extract and show statistics on the web interface.

Rejected feature requests

Category

Title

Date

Requester

Description

Reason






 

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